Remember how I said on April 26th that all we needed for the Little Guy’s summer program application was the sign off from the psychologist?
Yeah, well, it’s still not done, and it’s been almost 2 weeks! My BSC emailed everything over to her so she had it on Monday the 28th (Thursday the 24th was the earliest day it could be sent in). I followed up that Friday to make sure everything was okay and learned that nothing had been done. I called and emailed the psychologist, who was out that day and received an email back on Monday that she would try to have it done this week. The insurance company (Medical Assistance Mental Health HMO) said I can file a complaint but there’s nothing we can do to make her complete it faster, and that if it is done this week, they may still be able to get him in somewhere, even if it’s not our first choice – or our second or third.
I just called and left her a message basically begging for it to be done and for her to call me back. At this point, the most important thing is that he gets in, so I am just throwing myself on her mercy to help us out (and yes, I used those words in the voice mail). Being proactive and assertive and all is great, but I am desperate at this point. If she isn’t going to have it done this week, I am thinking I will file the complaint, and if not, then I probably will still file one once this is all resolved one way or the other. BTW, she still has not gotten the diagnosis correction into his file, and the original evaluation was in January.
So my biggest question is – does everyone with a special needs child deal with this crap all the time, or do I just make life too difficult for myself??
UPDATED later that same day: My BSC just called and she got the addendum from the psychologist, so the packet is going in the mail today and should be at the office by tomorrow for review. We are not in yet, but we are a big step closer!
