Persistence (Or Why I May Have to Drive 1 1/2 Hours Tomorrow)

by Trish on July 9, 2009 · View Comments

in Advocacy,My Little Guy

Well, today has been a good day so far. I am getting into a groove with my new work schedule and actually feel like I am accomplishing something each day. It also occurred to me today as I was planning out my errands that this little bundle of joy (my niece Sophie) will be four years old on Saturday!

sophie as baby

Now that Michael is at camp for three weeks, I have a bit of time to myself each afternoon. Today I was actually able to cross a couple of things off my to-do list.

The most frustrating thing that’s still on my list is to follow up with the DAN! doctor we saw in June. Although he is in network with our primary insurance, the claim was denied by our insurance company due to the way the paperwork was coded. The lovely lady in the doctor’s billing office is unfortunately not being very helpful about getting it resubmitted with the correct codes. She had reviewed the notes but had not actually spoken with the doctor when she called me back and seemed shocked that I wanted to speak with the doctor even though she herself had said that it is the doctor who codes the visits.

Anyway, I called back and left a message on the clinical staff voice mail as well, and then left another message on Tuesday. I went to my new psychologist yesterday (this is only my third visit, so I am still getting a feel for his style), and he said if it were him, he would just get in the car and drive there and tell them this has to be resolved right now. Wow, talk about taking direct action! I told him I wasn’t quite ready for that yet, but that I got his point about not giving up. I just needed to take a few more deep breaths before I pick up the phone again.

Today I called to try to get through to the front desk to speak to a live person and found out they are closed on Thursdays. So now I have left a voice mail and sent an email to the office voice mail/email. I can’t tell you how maddening this situation has become.

Well, I must sign off. My next project is to find a babysitter to cover the time that I thought my son was going to be at camp. (Yeah, the therapeutic camp that was supposed to be five weeks is now only three because the one he was supposed to go to didn’t get state approval, but by the time we found out about it, the other ones had already started. Why it wasn’t approved is one big issue and why it was even on the list in the first place without all the necessary approvals is a whole other question.)

But it really is a good day. And just being able to say that is progress for me.

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{ 3 comments }

K July 9, 2009 at 8:21 pm

I am happy becasue you sound so happy
So glad you are having a great day as well

K July 9, 2009 at 8:22 pm

oh and keep fighting with the insurance thing!!

MiaHysteria July 11, 2009 at 1:30 am

Persistence does pay. As as far as I’m concerned with doctor’s offices…so does annoyance. They hate the internal guilt they feel when they come across your name and/or message repeatedly. They’ll want to get you off their minds and do right….

All this and it’s a good day…jealous your so positive. That’s a wonderful thing!
.-= MiaHysteria´s last blog ..Staycation =-.

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